Derivation’s access to patent-pending, AI-driven voice recognition technologies, created in collaboration with Intel, provides an ‘engine room’ to create contactless and multilingual applications including capturing and analysing human interactions (e.g., intent, semantics). The flexible, configurable solution is suitable for any diverse language environment, such as transportation, financial services, education and healthcare. As natural complements to this, our ‘massively multilingual’ text-based language identification technologies and associated multilingual chatbot platform are able to support 100s of languages.